PRIVACY POLICY

At Isabel Marant, we attach great importance to the protection, confidentiality, and security of your personal data. We strive to offer you personalized services, all the while respecting your personal choices and privacy.

The purpose of the present privacy policy (hereinafter, the "Privacy Policy") is to inform you, with complete transparency, of the conditions under which your personal data is collected, used, stored, and protected when you use our website "www.isabelmarant.com" (hereinafter, the "Website"), or when you visit one of our Isabel Marant stores, including Isabel Marant points of sale in partner stores (hereinafter, the "Store(s)").

By accessing our Website or visiting our Stores, you acknowledge that you have read the present Privacy Policy, which governs the use and protection of your personal data, i.e., any information identifying you directly or indirectly (hereinafter, "Data" or "Personal Data"), such as your last name, first name, postal address, email address, and customer number.

Last update: 10/21/2025

1. WHO IS THE DATA CONTROLLER?
2. WHICH DATA DO WE COLLECT?
3. HOW DO WE USE YOUR DATA AND HOW LONG DO WE KEEP IT?
4. WHAT ARE YOUR RIGHTS?
5. WHO CAN ACCESS YOUR PERSONAL DATA?
6. WHERE DO WE TRANSFER YOUR DATA?
7. SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA
8. MISCELLANEOUS
9. APPENDIX FOR U.S. RESIDENTS

1. WHO IS THE DATA CONTROLLER?

IM PRODUCTION, a simplified corporation (French SAS) with a share capital of 550,000 euros, registered with the Paris Trade and Companies Register (RCS) under the number 403 24 30 58, and headquartered at 50 rue Croix des Petits Champs, 75001 Paris, France (hereinafter, the "Company" or "We/Us"), is the data controller, and as such, is responsible for defining the purposes for which your Data is collected.

Nevertheless, if you purchase products in a Store outside of France, the Store in which you purchased your item(s) or placed an order is solely responsible for any processing required to manage the transactions and invoicing associated with your purchase.

If you have questions about your Personal Data, please contact Us by email (gdpr@isabelmarant.fr) or via the contact form on our Website, selecting "Privacy Policy" as the subject of your message.

2. WHICH DATA DO WE COLLECT?

The Company may collect a variety of different Personal Data during your visit to our Stores or Website. Personal Data refers to any information that can be used to identify you, either directly (e.g., your name) or indirectly (e.g., a unique customer number), as a person. For the purposes described in Article 3 below, We may collect the following Personal Data:

• Your identification and contact information (first name, last name, title, gender, email address, phone number, postal address);
• Your date of birth;
• Your purchase history on the Website and in the Stores;
• Your contact and purchasing preferences (size, style, colors);
• Your browsing data on our Website (e.g., the date and time of your connection and/or visit, the pages you view, etc.), the type of terminal and browser you are using, your location, the language of your browser, your Internet provider, your IP address, and if applicable, your login information for social networks; and
• Your communication (emails, etc.) with our Customer Service department.
  

On the various pages of the Website, We will indicate (with an asterisk) which Personal Data is required to fulfill the purposes described in Article 3. If you do not complete these mandatory fields, We will not be able to answer your inquiries and/or provide you with the products and services you have requested. All other entries are optional and simply allow Us to get to know you better and improve our services and communication with you.

In the event that third parties make purchases in our Stores or on our Website on your behalf, we may indirectly collect your identification and contact information via these third parties.

In our Stores, or during special events (e.g., exclusive sales in our Stores), We may collect additional Data to meet the conditions and for the specified purposes of the respective occasion.

Finally, we use cookies and other trackers on the Website. For more information about the use of these tools, please see our Cookie Privacy.

3. HOW DO WE USE YOUR DATA AND HOW LONG DO WE KEEP IT?

In order to help you better understand our processing operations, We have created the table below that outlines the reasons why We process your personal data (purposes), our reasons for processing it (legal bases), and the lengths of time for which We use it (retention periods).

Processing purposes	Legal basis	Retention periods
Management of our commercial relationship: If you place an order on our Website - management of orders, transactions, deliveries, and returns If you shop in our Stores - management of transactions and returns	Execution of your contract	Duration of the contractual relationship
Creation and management of your customer account	Execution of your contract	Until the account is deleted at your request, or becomes inactive (after two years of inactivity)
Improvement of your customer profile following your purchases	Our legitimate interest in personalizing your customer experience and the products we offer you in our Stores	Until the profile is deleted at your request, or becomes inactive (after two years of inactivity)
Sending of our newsletters and personalized commercial offers by email and SMS/WhatsApp	Your consent	Until you revoke your consent to receive our commercial offers, or for three years following your last contact with Us
Retention of the history of the purchases made on our Website for analysis and statistical purposes, concerning the activity on the pages of the Website, our sales, and the interest in our collections and products	Our legitimate interest in better understanding the expectations of our customers and the performance of our products	For three years following your last contact with Us
Creation of a personalized user experience based on your purchase history and your browsing activity on the Website, via the use of cookies	Your consent	For no longer than 13 months
Management of the Website and your browsing activity on the Website, via the use of cookies	Our legitimate interest in ensuring the proper functioning and performance of the Website, the fluidity of your browsing experience, and the creation of audience measurement and other statistics	For no longer than 13 months
Manage requests relating to the exercise of your rights as a Data subject	Legal obligation	For as long as it takes to process your request to exercise your rights
After-sales service and product warranties	Execution of contract	Duration of the contractual relationship plus any applicable statutory warranty periods
Compliance with our accounting obligations	Legal obligation	Duration in accordance with legal requirements or statutory retention periods
Management of disputes	Our legitimate interest in establishing proof in the event of disputes	Duration of the applicable legal prescription period
Combatting of fraud and management of overdue payments	Execution of contract	For 48 hours from the date upon which the unpaid balance is settled, or for 5 years from the date upon which the unpaid balance arises if it is not settled

 

At the end of the retention periods indicated above, some of your Personal Data may be kept in archived form (with restricted and strictly limited access) for the purposes of meeting our legal, accounting, and tax-related obligations, as well as to manage any eventual claims or warranty requests, and only for the applicable legal prescription periods.

At the end of the above-mentioned periods, it will be deleted or irreversibly anonymized.
Your bank details are stored by our payment service providers (Adyen, PayPal). When placing an order on the Website, you must enter your bank details in the fields provided.

4. WHAT ARE YOUR RIGHTS?

As per applicable data protection regulations, you have the following rights which can be exercised at any time, as long as they meet the conditions applicable to their exercise: 

• Right to information: You have the right to obtain concise, transparent, and intelligible information about your rights and the ways in which We process your Personal Data. This information is contained in the present Privacy Policy.
• Right of access : You have the right to access the Personal Data We hold about you.
• Right of rectification: You can request that your Personal Data be corrected or updated if it is inaccurate, obsolete, or incomplete.
• Right to erasure (or right to be forgotten): In certain cases, you have the right to have your Personal Data erased or deleted, particularly when it is no longer necessary for the purposes for which it was collected. However, you may not be able to exercise this right if an overriding legal ground exists or We have a legitimate interest to retain your Personal Data.
• Right to object: You may, at any time, object to the processing of your Data, and request to no longer receive correspondence from Us relating to our news and offers. In particular, you can use the hyperlink included in each of our emails for this purpose.
• Right to restriction: In certain cases, you can request the temporary restriction of the processing of your Personal Data, e.g., if you contest its accuracy or object to its processing. In this case, it will no longer be used, but retained for the duration of the examination of your request.
• Right to portability: Under certain conditions, you have the right to request that your Personal Data be transferred to another data controller.
• Right to define the fate of your Data: You have the right to create general or specific instructions regarding the fate of your Personal Data after your death.

To exercise certain rights described above, you can write to Us at the following address:  gdpr@isabelmarant.fr, or complete the contact form devised for this purpose on the Website, selecting the subject "Privacy." In order to ensure that your Personal Data is not misused by third parties, We may ask that you provide additional information to verify your identity.

As per applicable legislation, We will do our best to quickly process your request.

5. WHO CAN ACCESS YOUR PERSONAL DATA?

Your Personal Data will mainly be processed by the Company's internal departments that are responsible for handling your requests. In this respect, We ensure that only duly authorized persons have access to your Personal Data, and only when such access is necessary for the aforementioned purposes. If necessary, We may also share your Data with:

• other entities of the group (to which the Company belongs), to provide you with the same personalized service throughout the world, regardless of the Store you choose to shop in;
• our trusted third-party service providers, who act as subcontractors on our behalf and per our instructions only. Your Personal Data may therefore sometimes be shared with the following third parties: Internet providers and operators of the Website, payment service providers, companies specializing in IT services; carriers and logistics service providers; marketing firms; companies specializing in market research and data processing.
  

We carefully select each of these third parties based on the guarantees they offer in terms of data security and confidentiality, as per all applicable data protection requirements and regulations.

We may also let you use your login details for certain social networks, so you can (if you wish) share certain information available on the Website. In such a case, We will receive your login information for the respective network. Please note, however, that these third-party social networks have their own privacy policies. We therefore recommend consulting these policies before connecting to and sharing on these networks.

Your Personal Data may also be transferred to third parties for the following reasons:

• Processing in accordance with the purpose(s) for which your Data was collected, and for which you provided your consent;
• In the event of a legal procedure, a mandatory request from a public authority, or any other case where We are required by law to transfer your Data;
• If the Company is involved in a merger, acquisition, or transfer of assets.
  

6. WHERE DO WE TRANSFER YOUR DATA? 

Your Personal Data may be transferred to a country outside the European Economic Area where the applicable regulations on Personal Data differ from those that apply in the European Economic Area. If We are required to transfer your Personal Data outside the European Economic Area, such a transfer is done in a secure manner and in compliance with all applicable regulations.

We transfer your Personal Data in order to properly respond to your requests and to provide you with a harmonious level of service, regardless of the Store you visit.

We demand that the recipients of Personal Data comply with the conditions outlined in the present Privacy Policy, and take all the necessary measures to ensure the same level of protection as that required by European regulations, via the implementation of appropriate safeguards such as the signing of standard contractual clauses adopted by the European Commission or Binding Corporate Rules, and, where applicable, the adoption of additional measures to ensure their effectiveness.

For more information on these safeguards, feel free to contact Us at: gdpr@isabelmarant.fr

7. SECURITY AND CONFIDENTIALITY OF YOUR PERSONAL DATA

We implement technical and organizational security measures to protect and prevent any loss, alteration, destruction, or unlawful use of your Personal Data.

We take all the necessary steps to ensure our partners maintain a similar level of data protection as our own. We also ensure that your transactions are secure by implementing appropriate measures to combat fraud.

8. MISCELLANEOUS

The present Privacy Policy may be modified at any time to reflect changes in regulations and/or our Data processing practices. In the event of a modification, We will inform you and publish the updated version of the Privacy Policy in the "Privacy Policy" section of the Website. 

To file a complaint regarding the processing or protection of your Personal Data, please visit the website of the CNIL (French National Commission on Informatics and Liberty): https://www.cnil.fr/.

9. APPENDIX FOR U.S. RESIDENTS

A - INFORMATION REGARDING THE STATE OF CALIFORNIA

This section of our Privacy Policy only applies to residents of California, and only to the extent that its application is incompatible with the information above. Unless otherwise defined in this section, all terms shall retain their definition found in the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, as well as any implementing regulations (the "CCPA").

CATEGORIES OF PERSONAL DATA COLLECTED ON CONSUMERS

During the twelve (12) months preceding the effective date of the present Privacy Policy, We have collected the following categories of Personal Data concerning consumers:

• Identifiers such as names, postal addresses, IP addresses, email addresses, and passport numbers.
• Additional Personal Data described in Cal. Civ. Code Section 1798.80, such as telephone numbers.
• Characteristics of protected classifications under California or federal law, such as gender.
• Commercial data such as personal property records, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
• Internet and other electronic network activity data, such as browsing histories, search histories, and information regarding a consumer's interaction with a website, application, or advertisement on the Internet.
• Professional or job-related data, such as current employers.
• Sensitive data such as your signature, your physical characteristics (including size preferences that you communicate), and data relating to a known child.

CATEGORIES OF SOURCES FROM WHICH PERSONAL INFORMATION IS COLLECTED

We may collect your Personal Data via the following categories of sources:

• Directly from You.
• From your devices.
  

PURPOSES OF COLLECTING PERSONAL DATA FROM CONSUMERS

We may collect your Personal Data for one of the purposes outlined in the "HOW DO WE USE YOUR DATA AND HOW LONG DO WE KEEP IT?" section of the present Privacy Policy. In particular, we may use your Personal Data for the following commercial purposes:

• To provide our services.
• To help maintain security and integrity to the extent that the use of the consumer's Personal Data is reasonably necessary and proportionate to these purposes.
• To provide services on behalf of our customers, including maintaining or managing accounts, customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, granting financing, providing analytical services, storage, or providing similar services on behalf of the Company.
• To support our advertising and marketing services, to the extent permitted by law.
• To perform in-house research for technological development and analysis purposes.
• To improve, upgrade, or perfect our services.
  

CATEGORIES OF PERSONAL DATA SOLD OR SHARED WITH THIRD PARTIES

During the twelve (12) months preceding the effective date of the present Privacy Policy, the Company may have sold or shared the following categories of Personal Data with the following categories of third parties for commercial purposes:

Category of Personal Data	Category of Third Party	Commercial Purpose
Information regarding Internet or other electronic network activity (such as browsing history)	Our sales partners	We may share information with third-party marketing and advertising partners in order to understand how our Website is used, to track your use of our Website, and to provide you with advertisements based on your interests. For more information, please see our Cookie policy. You can also use our Cookie Management tool.

 

We do not knowingly sell or share the Personal Data of consumers under the age of sixteen (16).

CATEGORIES OF PERSONAL DATA DISCLOSED TO THIRD PARTIES

During the twelve (12) months preceding the effective date of the present Privacy Policy, the Company may have disclosed the following categories of Personal Data to the following categories of third parties for commercial purposes:

Category of Personal Data	Category of Third Party	Commercial Purpose
All the categories of Personal Data listed above.	Administrative and judicial authorities	We may be required to disclose your Personal Data to comply with laws applicable to Us (e.g., We may share your Personal Data to respond to a court order or subpoena).

 

YOUR RIGHTS AS A CALIFORNIA RESIDENT

If you are a California resident, you have the following rights regarding your Personal Data:

• Right to know: You have the right to know which Personal Data We have collected about you, including the categories of Personal Data, the categories of sources from which the Personal Data is collected, the commercial purposes for collecting, selling, or sharing said Personal Data, the categories of third parties to whom We have disclosed Personal Data, and the specific pieces of Personal Data that We have collected about you.
• Right to delete: Save for certain exceptions, you have the right to delete the Personal Data that We have collected from you.
• Right to correct inaccurate Personal Data: You have the right to correct inaccurate Personal Data that We store about you.
• Right to opt-out of sale or sharing: You have the right to refuse that We sell or share your Personal Data.
• Right to limit the disclosure of Sensitive Information: In certain cases, We may use or disclose your Sensitive Information outside the scope of the limited purposes outlined below. You have the right to ask Us to limit the use and disclosure of this Sensitive Information. In this case, We may still use your Sensitive Information for certain limited purposes, such as the following: (1) providing our services or goods, (2) detecting security incidents, (3) preventing malicious, deceptive, fraudulent, or illegal activities, (4) ensuring physical safety, (5) short-term transient use, including certain non-personalized advertising, (6) maintaining or servicing accounts, providing customer service, verifying customer information, or providing similar services, and (7) verifying and maintaining the quality or safety of a product or service for the purpose of improving, upgrading, or enhancing a product or service.
• Right to not be subjected to discriminatory treatment: You have the right to be treated fairly (with no discrimination) by Us when exercising any of the rights conferred by the CCPA in the present section.
  

HOW TO EXERCISE YOUR CCPA RIGHTS

You can exercise your CCPA rights (described in the previous section) by contacting Us at: gdpr@isabelmarant.fr, or via the contact form on our Website, selecting "Privacy" as the subject of your message. You can object to the sale or sharing of your Personal Data by visiting our Cookies management tool.

AUTHORIZED AGENTS

You may designate an authorized agent to submit requests on your behalf. To submit an application for an authorized agent serving on behalf of a consumer, please contact Us at: gdpr@isabelmarant.fr.

B – INFORMATION REGARDING THE STATE OF TEXAS

This section of our Privacy Policy only applies to residents of Texas, and only to the extent that its application is incompatible with the information above. 

CATEGORIES OF PERSONAL DATA AND PURPOSE OF PROCESSING

We process the categories of Personal Data described in the "WHICH DATA DO WE COLLECT?" and for the purposes described in the "HOW DO WE USE YOUR DATA AND HOW LONG DO WE KEEP IT?" sections of the present Privacy Policy.

CATEGORIES OF PERSONAL DATA SHARED WITH THIRD PARTIES

We share Personal Data with the third parties described in the "WHO CAN ACCESS YOUR PERSONAL DATA?" section of the present Privacy Policy.

YOUR RIGHTS

If you live in Texas, you have the following rights regarding your Personal Data:

• Right to confirmation: You have the right to confirm whether We are processing your Personal Data and to access said Personal Data.
• Right to rectification: You have the right to correct inaccuracies in your Personal Data, taking into account the nature of the Personal Data and our purposes for processing said Personal Data.
• Right to delete: You have the right to delete Personal Data provided by you or obtained about you.
• Right to obtain a copy: You have the right to obtain a copy of the Personal Data (that you have provided to Us) in a portable and - if technically feasible - readily usable format, allowing you to transmit said Data to another data controller without hindrance, when the processing is carried out by automated means.
• Right to object: You have the right to object to the processing of your Personal Data for the purposes of: (1) targeted advertising, (2) the sale of personal data, or (3) profiling leading to decisions that may affect you legally or in any such significant way.
• Right to appeal: In the event that We refuse to take action regarding your exercising any of the rights described in the present section, you may appeal our refusal by contacting Us as indicated below.
  

HOW TO EXERCISE YOUR RIGHTS AS A TEXAS RESIDENT

You or your authorized agent can exercise your rights under Texas state law (described in the previous section) by contacting Us at gdpr@isabelmarant.fr, or via the contact form on our Website, selecting "Privacy" as the subject of your message.r via the contact form on our Website, selecting "Privacy Policy" as the subject of your message.